After integrating the ChatGPT API into our e-commerce customer service system, we saved 32% on labor costs and also encountered two pitfalls.
This article is based on the real integration experience of a small European cross-border e-commerce team, and it breaks down the actual value of the ChatGPT API, as well as its hidden pitfalls and applicable limitations. It provides practical advice that can be directly used to help small and medium-sized enterprises abroad and developers quickly determine whether they need to integrate the API and how to avoid potential issues.
